Refund & Cancellation Policy

Balance Through Menopause™
Last updated: August 11, 2026

We want you to understand your purchase before you enroll. This Refund & Cancellation Policy applies to purchases from Balance Through Menopause™, operated by PeriBalance, LLC, d/b/a Balance Through Menopause, (“we,” “us,” or “our”), unless a specific offer displays different written terms at checkout.

1. Digital Programs, Courses, Workshops, and Assessments

Because digital purchases may provide immediate access to proprietary lessons, recordings, downloads, assessments, community spaces, or live support, purchases are final and non-refundable once access has been provided, except where required by applicable law.

We do not provide refunds because a participant:

• Changes her mind or decides the offering is not the right fit.
• Does not begin, complete, or use the materials.
• Misses a live call or scheduled session.
• Experiences a scheduling conflict.
• Expected a particular personal or health outcome.
• Loses access because of a serious or repeated violation of our Terms & Conditions.

Please review the program description, schedule, technology requirements, and these policies before purchasing. If you are unsure whether an offering is appropriate for you, contact [email protected] before enrolling.

2. AmiBalance™, Balance Beyond Menopause™, and Their Recurring Memberships

A corresponding AmiBalance™ or Balance Beyond Menopause™ continuation membership renews automatically at the price and billing frequency displayed at checkout until you cancel.

The same terms apply to any other offer clearly identified as a recurring membership. Your payment method will be charged at each renewal.

You may cancel before your next renewal date by using this direct email link: Cancel My Membership.

You may also email [email protected] with the subject line “Cancel My Membership.”

Your cancellation stops future charges. Unless your checkout terms state otherwise, you will continue to have access through the end of the billing period already paid, and access will then end.

When required by Maryland or other applicable law, we will send an advance renewal or trial-ending notice that identifies the upcoming charge and provides a direct or readily accessible way to cancel.

Membership payments already processed are non-refundable, and we do not provide prorated refunds or credits for unused time, missed calls, or partial billing periods, except where required by law.

Canceling a membership does not automatically unsubscribe you from optional marketing emails. You may unsubscribe using the link in any promotional email.

3. Payment Plans

A payment plan is an installment arrangement for a fixed-price program, not a cancel-anytime membership.

Choosing not to participate or stopping participation does not cancel the remaining installments. Unless the offer states otherwise or applicable law requires otherwise, you remain responsible for the full purchase price and all scheduled payments.

4. Failed or Late Payments

If a scheduled payment fails, we or our payment processor may retry the charge. We may pause or terminate access while an amount remains unpaid. You remain responsible for valid amounts due under your purchase terms.

Please contact [email protected] promptly if your payment method changes or you believe a charge was made in error.

5. Scheduling Changes and Cancellations by Us

We may occasionally reschedule a live call or make a reasonable change to delivery. A rescheduled session or a participant’s inability to attend does not create a right to a refund when recordings or other program access remain available.

If we cancel a paid offering in its entirety before providing access, we will offer an appropriate replacement, credit, or refund.

If an offering has already begun, any remedy will reflect the portion we are unable to provide and the requirements of applicable law.

6. Technical Issues

Before requesting assistance, please confirm that you have a reliable internet connection, a current browser, and access to the email address used for purchase.

If a technical problem on our side materially prevents access, contact [email protected] promptly so we can investigate and provide reasonable assistance.

A temporary technical interruption does not automatically create a right to a refund. If we cannot restore material access within a reasonable time, we will determine an appropriate remedy based on the circumstances and applicable law.

7. Chargebacks and Billing Questions

If you believe a charge is incorrect, contact [email protected] so we can review it.

Initiating a chargeback for a valid purchase does not cancel your contractual payment obligations. We may suspend access while a payment dispute is pending and provide relevant transaction records to the payment processor.

Nothing in this section limits your lawful right to dispute an unauthorized or incorrect charge.

8. Legal Rights

Nothing in this Policy limits a refund, cancellation right, cooling-off period, or other consumer remedy that cannot legally be waived.

Where applicable law gives you a mandatory right that conflicts with this Policy, that law controls.

9. Contact Us

For cancellation or billing questions, contact:

PeriBalance, LLC d/b/a Balance Through Menopause™
Frederick County, Maryland
[email protected]

Please include the name and email address used for your purchase. Do not send full payment-card information by email.